Hollywin Casino Cookie Policy

At Hollywin Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, what types we deploy, and how you can manage your preferences. By continuing to use our platform at hollywin.com, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully before you proceed with your Hollywin login or create a new account.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at Hollywin Casino, we use cookies to make our site function properly and to enhance your overall experience. Cookies allow us to remember your preferences, keep you logged in, analyse how you interact with our pages, and deliver relevant content. Some cookies are essential to the operation of our platform, while others are optional and serve analytical or marketing purposes.

In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

Types of Cookies We Use

Strictly Necessary Cookies

Our Hollywin platform relies on strictly necessary cookies to function correctly. Without these, certain parts of the site — such as the Hollywin casino login page, account creation, and the cashier — would not work. These cookies cannot be disabled, as they are essential for security and basic navigation. They do not collect any personally identifiable information beyond what is needed to maintain your session.

• Session management and authentication during your Hollywin casino sign in
• Fraud prevention and security verification
• Load balancing to ensure stable access to our platform
• Remembering items in your account preferences
• Enabling secure payment processing and Hollywin casino withdrawal requests

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our Hollywin online casino. These cookies collect anonymised data about pages visited, time spent on each section, and any errors encountered. The information we gather helps us continuously improve the quality of the Hollywin Casino experience — from the Hollywin casino slots lobby to the live casino section.

• Tracking which game categories you visit most — slots, live dealer tables, jackpots
• Measuring load times and identifying technical issues
• Monitoring how players navigate between the Hollywin casino live casino and other sections
• Gathering aggregate traffic statistics to improve our mobile and desktop interfaces

Functional Cookies

At Hollywin, we place functional cookies to personalise your experience and remember choices you make during your visit. These may include your preferred language (English, German, Norwegian, or others), your currency selection from our supported list (EUR, USD, AUD, CAD, NZD, and more), and whether you have previously accepted our Cookie Policy. Functional cookies help us make your visits smoother and more tailored to your preferences.

• Language and localisation settings (including AU, NZ, CA, DE, NO versions)
• Currency and region preferences
• Remembering bonus code entries such as promo codes used during deposit
• Saving your display preferences within the casino lobby

Marketing and Targeting Cookies

Our Hollywin Casino marketing partners and we ourselves may use targeting cookies to deliver promotional content that is relevant to you. These cookies track your browsing behaviour across our site and, in some cases, across third-party websites. They allow us to show you personalised offers — such as information about our Hollywin bonus programme or our Welcome Package of up to 15,000 EUR + 350 Free Spins. You may opt out of these cookies at any time via our Cookie Preference Centre.

• Displaying relevant promotional banners and bonus offers
• Measuring the effectiveness of our advertising campaigns
• Retargeting visitors who have previously engaged with our platform
• Facilitating our referral programme tracking

Third-Party Cookies

We work with a number of trusted third-party service providers who may place their own cookies on your device when you visit Hollywin Casino. These include analytics providers such as Google Analytics, payment processors supporting our Hollywin casino minimum deposit infrastructure, and game studios among our 50+ software partners. We do not control these third-party cookies directly. We recommend reviewing the privacy policies of these providers for further information.

Our Hollywin Casino platform also integrates live game feeds from Evolution, Ezugi, and Pragmatic Play Live. These providers may use their own tracking technologies to deliver seamless gameplay within their environments.

Cookie Duration

Cookies we deploy may be either session-based or persistent. At Hollywin, session cookies are temporary and expire when you close your browser. Persistent cookies remain on your device for a defined period or until you manually delete them. The duration of each cookie depends on its purpose:

• Session cookies: Active only during your browser session
• Short-term cookies (1–30 days): Used for preferences and temporary authentication
• Long-term cookies (up to 2 years): Used for analytics and returning user recognition

Managing Your Cookie Preferences

We respect your right to control how cookies are used when you visit our Hollywin Casino platform. You can manage or withdraw your consent at any time through the following methods:

Cookie Preference Centre

At Hollywin, we provide a Cookie Preference Centre accessible via the cookie banner displayed on your first visit, and from the footer of our website. Through this tool, you can enable or disable non-essential cookie categories without affecting your ability to use the core features of our platform.

Browser Settings

Most web browsers allow you to refuse or delete cookies through their settings. Here at Hollywin Casino, we advise that disabling all cookies may impair certain features — including the ability to complete a Hollywin casino create account process or access your gaming history. Refer to your browser's help documentation for instructions on managing cookies.

Opt-Out Tools

For interest-based advertising cookies, you may also use opt-out tools provided by industry bodies such as the Digital Advertising Alliance (DAA) or Your Online Choices (Europe). These tools allow you to signal your preference across multiple advertising networks simultaneously.

Legal Basis for Cookie Use

Our Hollywin Casino website is operated by Stable Tech N.V. and is licensed by the Curaçao Gaming Authority under licence OGL/2024/161/0191. We process cookie data on the following legal grounds:

• Consent — for analytical, functional, and marketing cookies, where you have provided your agreement
• Legitimate interests — for certain performance cookies that help us maintain a safe and functional platform
• Legal obligation — where cookie-derived data is required for regulatory compliance and anti-fraud measures

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. At Hollywin Casino, we will notify you of any significant changes by displaying a prominent notice on our website or by updating the effective date of this document. We encourage you to revisit this page periodically to stay informed.

Contact Us

If you have any questions about how we use cookies at Hollywin, or wish to exercise any of your rights in relation to cookie data, please do not hesitate to contact our support team. We are available 24/7 via live chat on our website or by email at support@hollywin.com. Our team is ready to assist you with any concerns related to your privacy and data preferences.